Thoughts from Charlotte

September 4, 2009

I’m in Charlotte on my way to NYC to see 6 or 7 more schools. I can’t complain because things are going very well. The problem is that I have close to 60 schools that have shown interest in the application, the new school year is about to begin, and I will not be able to see all of these schools. I see that as a ding in our customer support armour.

 In order to keep our customer support at the level that we feel we need to be, we will be offering afternoon web seminars starting next week. While we will still be setting appointments for school visits, we will be offering the web seminars as an option to view the application, participate in a question and answer session, and discuss how we can develop Schoolbinder into the small learning community platform that schools need.

 If you are interested in attending a web seminar, look out for an email from us next week. It will outline the simple steps to setting an appointment and clicking your way to the seminar.

Posted via email from Roderick’s posterous

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